Satisfying customers make every business thrive. Here’s what are Pinoy Entrepreneurs have to say about customer happiness.
“The food business is still very basic. It’s still about taste. It’s still about ‘How did you serve me? Is the place nice? Am I treated well? Do I get value?’ if you think about it, if we’re going out to eat, these are the basic things we look out for, but the execution is the difficult part.”
–TONY TAN CAKTIONG, Jollibee Foods Corp.–
“Exist only for your customers. In a fickle market, that’s the only decision that will last, the customer choosing you over the others.”
–WALDEN CHU, Red Box Karaoke–